Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of import, so there will be no additional charges beyond the total amount paid at checkout.
〇 Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm whether the products are compatible with Japanese-market vehicles (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by year, make, and model using the tabs on our homepage, it does not necessarily mean they will fit Japanese-market models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the automatically calculated shipping cost may occasionally differ significantly from the actual cost. In such cases, we will contact you individually via email.
Essentially, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow plenty of time for delivery. If you are in a hurry, please contact us in advance to confirm the delivery date. All products are transported via air freight. We do not use sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
The products we handle are fundamentally designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength inspection certificates or similar documentation for Japanese inspection purposes. Therefore, all parts are sold for "circuit, private land, or off-road use," and installation and usage are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, there is a possibility of shipping damage to the packaging or the products themselves. Please understand that we will only provide returns, refunds, or replacement products for items with shipping damage, defective goods, or incorrect items if you contact us within 7 days of receipt. Furthermore, for products sold through us, all warranty-related support will be handled "exclusively through our company." Please note that we do not facilitate support through other companies or distributors located within Japan.
