Before Ordering
〇 About Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Checking Compatibility
All product databases are based on North American vehicles (USDM), so please check if the product can be installed on a Japanese vehicle (JDM) before ordering. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will check for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. Please contact us before ordering if you have any questions, as there may be confusing expressions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes about 7 to 14 days, so please order with enough time to spare. If you are in a hurry, please contact us in advance to confirm delivery dates. Please note that all products are transported by air. They are not shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Basically, all the products we handle are designed and manufactured outside of Japan. Please note that they are not adapted to the "Japanese Vehicle Inspection System," and we cannot provide strength evaluation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for use on "circuits, private land, and off-road," and please install and use them at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be shipping damage to the packing box or the product itself. Please understand that we will only handle returns, refunds, or exchanges for shipping-damaged items, defective products, or incorrect items if you contact us within 7 days of receipt. Please also note that for products sold through our company, we will handle warranty-related matters "exclusively through us." Please note that we do not handle matters through other companies or distributors located within Japan.
