Contact information
Legal Policy
Shop Name
Shaft Shop
Seller
FiveSquare Inc.
Office Address
255 W 5th St, San Pedro, CA 90731, United States
Email Address
info@shaft-shop.com
Accepted Payment Methods
Credit cards, PayPal, convenience store payments, bank transfers, Pay-easy, and Paidy buy now, pay later.
Business Hours
Monday–Friday: 9:00 a.m.–6:00 p.m. (U.S. Pacific Standard Time, PST)
Japanese-speaking staff are available during business hours.
Closed on weekends and public holidays.
Email inquiries are accepted 24 hours a day. We respond in the order received during business hours. Due to the time difference, please allow at least one day for a response.
Additional Charges
International shipping fees.
Shipping fees are calculated automatically based on your delivery address and order details. The exact shipping fee will be displayed after you enter your address at checkout.
Approximate shipping fees are as follows. All amounts below are in Japanese yen (JPY).
- Small items: approximately ¥8,000–¥12,000.
- Medium-sized items, such as intake systems and driveshafts: approximately ¥13,000–¥20,000.
- Large items, such as GT wings and sets of four wheels: approximately ¥50,000–¥100,000.
Payment Timing
Credit cards: Payment is due at checkout.
Shipping Timeframe
Except for backordered and made-to-order items, orders are shipped within 7–10 days after payment is confirmed.
Returns and Refunds
Return requests must be made within 7 days of delivery. We accept returns and provide refunds for damaged items, items with missing parts, or incorrect items received. We do not accept returns for customer-related reasons, such as ordering the wrong item or changing your mind.
Licenses and Permits
California Resale Permit