Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Compatibility Check
Our entire product database is based on North American market (USDM) vehicles. Please verify compatibility with Japanese market (JDM) vehicles before ordering. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our homepage, this does not guarantee that they will fit Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. In rare cases, there may be a significant discrepancy between the automatically calculated shipping cost and the actual cost for large items such as body parts. In such instances, we will contact you individually via email.
In principle, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international delivery takes approximately 7 to 14 days, so please allow ample time when placing your order. If you are in a hurry, please contact us in advance to check the delivery time. Note that all products are transported via air freight. They are never shipped by sea.
○ Regarding Japanese Vehicle Inspection (Shaken)
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection System," and we are unable to provide strength inspection reports or similar documentation for this purpose. Therefore, all parts are sold for use on "circuits, private property, or off-road," and any installation and use is at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon arrival. As all products are shipped internationally from outside Japan, packaging or products may sustain damage during transit. Please understand that we will only provide returns, refunds, or replacements for damaged, defective, or incorrect items if notified within 7 days of receipt. Furthermore, for products sold through us, all warranty-related matters must be handled "exclusively through us." Please note that we cannot provide support via other companies or agents located within Japan.
