Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Checking Compatibility
Our entire product database is based on North American market vehicles (USDM). Please confirm whether the product can be installed on a Japanese market vehicle (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and model from the tabs on our homepage, it does not necessarily guarantee that they will fit a Japanese model vehicle without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are automatically calculated once you enter your shipping address on the checkout page. In rare cases, for large items such as body parts, there may be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to check the delivery time. Note that all products are transported by air. They are not shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not designed to comply with the "Japanese Vehicle Inspection (Shaken) System," and we cannot provide strength calculation documents or similar paperwork for the purpose of passing Japanese inspections. Therefore, all parts are sold for "circuit, private property, or off-road use only," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement products for damaged, defective, or incorrect items if notified within 7 days of receipt. Additionally, for products sold through our company, all warranty claims must be handled "exclusively through us." Please note that we do not facilitate support through other companies or distributors located within Japan.
