Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shafutoya Shopping Site, we cover the import consumption tax incurred at the time of import, so there are no additional charges beyond the total amount paid at checkout.
〇Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please verify compatibility with Japanese specification vehicles (JDM) before ordering. (Please feel free to contact us if you are unsure whether the listed product is compatible with your vehicle. Our support team will be happy to assist you.)
If you order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, make, and model using the tabs on our home page, this does not necessarily mean they will fit Japanese model vehicles without modification.
All product descriptions are translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported via air freight; they are not shipped via sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Basically, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide strength evaluation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please inspect the contents immediately upon arrival. As all products are shipped internationally from outside Japan, packaging or products may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacement items for products with shipping damage, defective products, or items different from your order if you contact us within 7 days of receipt. Please also note that for products sold through our company, all warranty-related support will be handled "exclusively through us." We do not provide support through other domestic companies or agents in Japan.
