Before Ordering
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm the compatibility with Japanese vehicles (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
Please note that if you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Also, please be aware that even if products are sorted by selecting the year, manufacturer, and model from the tabs on our top page, it does not necessarily mean they will fit Japanese models without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
〇 Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically when you enter your shipping address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping within Japan, international shipping takes about 7 to 14 days, so please place your order with sufficient time. If you are in a hurry, please contact us in advance to check the delivery time. All products are transported by air; they are never shipped by sea freight.
〇 Regarding Compliance with Japanese Vehicle Inspections
Basically, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength evaluation documents or similar paperwork for the Japanese vehicle inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
〇 Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there may be delivery damage to the packing boxes or the products themselves. Please understand that we will only provide returns, refunds, or replacements for products with delivery damage, defective items, or items that differ from your order if you contact us within 7 days of receipt. Please note that for products sold through us, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
