Before Placing Your Order
〇 Regarding Import Consumption Tax
At Shaft-ya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
As our entire product database is based on North American market (USDM) vehicles, please verify compatibility with Japanese market (JDM) vehicles before ordering. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will be happy to check for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily guarantee fitment on Japanese model vehicles without modification.
All product descriptions have been translated into Japanese using translation software. Due to potential ambiguities, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, there may occasionally be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
Essentially, all products are shipped internationally from our U.S. warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow ample time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Note that all products are transported via air freight; they are not shipped via sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
All products we handle are fundamentally designed and manufactured outside of Japan. Please be aware that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength calculation documents or similar paperwork for these regulations. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your package immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packing boxes or the products themselves. Please understand that for items with shipping damage, defective products, or incorrect items, we will only provide returns, refunds, or replacements if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related matters will be handled "exclusively through us." Please note that we do not facilitate correspondence through other companies or distributors located within Japan.
