Before Ordering
〇Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import, so there will be no additional charges beyond the total amount paid at checkout.
〇Compatibility Check
As our entire product database is based on North American vehicles (USDM), please confirm compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will check it for you.)
If an order is placed without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and model using the tabs on our top page, it does not necessarily mean they will fit Japanese market vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are calculated automatically upon entering your shipping address on the checkout page. For large items such as body parts, there are rare cases where there is a significant discrepancy between the automatically calculated shipping cost and the actual shipping cost. In such cases, we will contact you individually via email.
Basically, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow yourself enough time when ordering. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported by air. We do not ship by sea freight.
○Regarding Compliance with Japanese Vehicle Inspection (Shaken)
Basically, all products we handle are designed and manufactured outside of Japan. Please be aware that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide strength calculation documents or similar paperwork for the Japanese inspection system. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○Regarding Warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacements for products with shipping damage, defects, or incorrect items if notified within 7 days of receipt. Please also note that for products sold through our company, all warranty-related support will be handled "exclusively through us." We do not provide support through other companies or distributors located within Japan.
