Before You Order
〇 Regarding Import Consumption Tax
At the Shaft-ya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
Our entire product database is based on North American vehicles (USDM). Please confirm whether the product can be installed on a Japanese vehicle (JDM) before placing your order. (If you are unsure if a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to look into it for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if items are sorted by selecting the year, manufacturer, and vehicle model via the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. An estimate for shipping costs is calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount calculated automatically. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow plenty of time for your order. If you are in a hurry, please contact us in advance to confirm delivery dates. All products are transported by air. They are not shipped by sea freight.
○ Regarding Japanese Vehicle Inspection Compliance
Please note that all products we handle are designed and manufactured outside of Japan. They are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide documents such as strength examination reports for that purpose. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents immediately upon arrival of your products. As all products are shipped internationally from outside Japan, there is a possibility that packaging boxes or products may sustain damage during transit. Please understand that we will only provide returns, refunds, or exchanges for damaged, defective, or incorrect products if you contact us within 7 days of receipt. Furthermore, for products sold through our company, we will handle warranty-related matters "exclusively through us." Please note that we do not work through other companies or distributors located within Japan.
