Before You Order
〇 About Import Consumption Tax
At Shaft-ya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇 Confirmation of Compatibility
As all product databases are based on North American vehicles (USDM), please verify compatibility with Japanese domestic vehicles (JDM) before placing your order. (If you are unsure whether a listed product fits your vehicle, please feel free to contact us. Our support team will look into it for you.)
If an order is placed without verifying compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model from the tabs on our homepage, it does not necessarily guarantee that they will fit Japanese model vehicles without modification.
All product information has been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of payment. Shipping estimates are automatically calculated when you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may rarely differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to check the delivery time. Please note that all items are transported by air; they are never shipped by sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Please be aware that all products we handle are designed and manufactured outside of Japan. They are not designed to comply with "Japanese Vehicle Inspection" standards, and we are unable to provide structural strength calculation documents or similar paperwork for these inspections. Therefore, all parts are sold for use on "circuits, private property, or off-road," and installation and use are at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. Since all products are shipped internationally from outside Japan, there may be cases where shipping damage occurs to the packaging or the product itself. Please understand that we will only provide returns, refunds, or replacement items for products with shipping damage, defects, or incorrect items if notified within 7 days of receipt. Furthermore, please be aware that we will only handle warranty-related issues for products sold through us; we do not provide support through other companies or distributors located within Japan.
