Before placing your order
〇 Regarding import consumption tax
At Shaft-ya shopping site, we pay the import consumption tax incurred at the time of import on your behalf, so there will be no additional charges beyond the total amount paid at checkout.
〇Confirmation of compatibility
All product databases are based on North American vehicles (USDM). Please confirm whether the product can be installed on a Japanese domestic model (JDM) before placing your order. (If you are unsure whether the listed product is compatible with your vehicle, please feel free to contact us. Our support team will investigate for you.)
If you place an order without confirming compatibility, we cannot accept returns due to incompatibility.
Please note that even if products are sorted by selecting the year, manufacturer, and vehicle model using the tabs on our top page, it does not necessarily mean they will fit Japanese model vehicles without modification.
All products have been translated into Japanese using translation software. As there may be confusing expressions, please contact us before ordering if you have any questions.
○ Regarding delivery
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your shipping address on the checkout page. For large items such as body parts, the actual shipping cost may occasionally differ significantly from the amount automatically calculated. In such cases, we will contact you individually via email.
In principle, all products are shipped internationally from our US warehouse. Unlike domestic Japanese delivery, international shipping takes about 7 to 14 days, so please allow sufficient time when ordering. If you are in a hurry, please contact us in advance to confirm the delivery time. Please note that all products are transported by air; they are not shipped by sea freight.
○ Regarding Japanese vehicle inspection (Shaken) compliance
Basically, all products we handle are designed and manufactured outside of Japan. Please note that they are not compliant with the "Japanese vehicle inspection system," and we cannot provide strength study reports or similar documentation for Japanese vehicle inspection purposes. Therefore, all parts are sold for the purpose of "use on circuits, private land, or off-road," and installation and use are at your own risk.
○ Regarding warranty
Please check the contents immediately upon arrival. As all products are shipped internationally from outside Japan, there may be shipping damage to the packaging box or the product itself. Please understand that for items with shipping damage, defective products, or items different from your order, we will only provide returns, refunds, or exchanges if you contact us within 7 days of receipt. Furthermore, for products sold through our company, all warranty-related support will be handled "exclusively through us." Please note that we do not handle support through other companies or distributors located within Japan.
