Before Ordering
〇 Regarding Import Consumption Tax
At Shaftoya Shopping Site, we cover the import consumption tax incurred at the time of import on your behalf, so you will not be charged any additional fees beyond the total amount paid at checkout.
〇Confirmation of Compatibility
All product databases are based on North American vehicles (USDM), so please verify compatibility with Japanese market vehicles (JDM) before placing your order. (If you are unsure whether a listed product is compatible with your vehicle, please feel free to contact us. Our support team will be happy to assist you.)
If an order is placed without verifying compatibility, we cannot accept returns due to incompatibility.
Please note that even if items are sorted by selecting the model year, manufacturer, and vehicle model via the tabs on our homepage, it does not guarantee that they will fit Japanese market vehicles without modification.
All products have been translated into Japanese using translation software. As there may be ambiguous expressions, please contact us before ordering if you have any questions.
○ Regarding Shipping
Shipping costs are paid at the time of checkout. Shipping estimates are calculated automatically once you enter your delivery address on the checkout page. For large items such as body parts, there are rare cases where there may be a significant discrepancy between the automatically calculated shipping cost and the actual cost. In such cases, we will contact you individually via email.
All products are generally shipped internationally from our US warehouse. Unlike domestic shipping in Japan, international shipping takes approximately 7 to 14 days, so please allow sufficient time when placing your order. If you are in a hurry, please contact us in advance to confirm delivery times. Note that all products are transported via air freight. They are not shipped via sea freight.
○ Regarding Japanese Vehicle Inspection (Shaken) Compatibility
Our products are generally designed and manufactured outside of Japan. Please be aware that they are not compliant with the "Japanese Vehicle Inspection System," and we cannot provide documents such as structural strength analysis reports for Japanese inspection purposes. Therefore, all parts are sold for the purpose of "use on circuits, private property, or off-road," and any installation or use is at your own risk.
○ Regarding Warranty
Please check the contents of your order immediately upon arrival. As all products are shipped internationally from outside Japan, packaging boxes or the products themselves may sustain shipping damage. Please understand that we will only provide returns, refunds, or replacement items for damaged, defective, or incorrect products if you notify us within 7 days of receipt. Additionally, for products sold through us, warranty support will be handled "exclusively through our company." Please note that we do not provide support through other companies or distributors located within Japan.