Shop Name
Shaft-ya

Distributor
FiveSquare Inc.

Operations Manager
Kazuya Taguchi

Address
6823 Stern Ct, Eastvale, CA 91752

Phone Number
424-227-1477

Email Address
info@shaft-shop.com

Accepted Payment Methods
Credit Card, PayPal, Apple Pay, Google Pay

Business Hours
Weekdays: 9:00 - 18:00 (PST)
*Japanese-speaking staff are available.
*Closed on weekends and holidays.

Email inquiries are accepted 24 hours a day, but replies will be processed sequentially during business hours.

Additional Fees Outside of Product Price
International shipping fees

Shipping costs are automatically calculated based on your delivery address and order details.

The exact shipping cost will be displayed when you enter your address during the checkout process.

General shipping estimates are as follows:

• Small items: Approx. ¥8,000 - ¥12,000
• Medium items (e.g., intake systems, propeller shafts, etc.): Approx. ¥13,000 - ¥20,000
• Large items (e.g., GT wings, set of 4 wheels, etc.): Approx. ¥50,000 - ¥100,000

Payment Timing
Credit Card: At the time of purchase

Delivery Timing (Shipping Date)
Excluding backordered or made-to-order items, products will be shipped within 7–10 days after payment is confirmed.

Returns (Returns and Refunds)
Within 7 days of arrival. If an item is damaged, missing parts, or if you received the incorrect item, we will provide a return or refund. Please note that we do not accept returns for other reasons at the customer's convenience.

Licenses and Permits
California Resale Certificate